Enhancing Healthcare Resilience in Emergency Departments Through Cross-Training Simulation in AnyLogic
This study explores the role of healthcare resilience in emergency departments. An AnyLogic simulation model is used to assess cross-training strategies. The study identifies the most effective workforce flexibility policies to reduce patient waiting times and optimize resource allocation by simulating real-world emergency department operations. The findings highlight how cross-training nurses between triage, adult, and pediatric zones enhances healthcare resilience, ensuring efficient emergency care during patient demand surges.